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Technology Consultancy 
 

ISC Services can assist Oman Government entities with the services you need to enable your business through IT, and help you realize better results from your Microsoft IT investment.

As an enabler of the People Ready vision, ISC Services can help customers realize the full value of their IT infrastructure to drive business results through a variety of infrastructure optimization capabilities whether they are around the core server and desktop infrastructure, the business productivity platform or the applications development platform. Additionally, ISC Services can help enable the successful implementation and management of Microsoft business application solutions such as Microsoft Dynamics, and offer a variety of industry focused services.

Core infrastructure management and optimization

As a Professional innovation and support center, it is the center’s job to ensure that the governmental entities’ core server and desktop infrastructure are secured, well-managed and seen as a strategic business asset. The key challenge is achieving efficient resource usage, eliminating unnecessary cost and complexity, minimizing unauthorized access to resources and vulnerabilities to virus', and ensuring that the business is always up and running.

Standardization and on-going management of desktops and servers including:

  • Deploying patches
  • Operating systems
  • Applications across the network.

Business Productivity technology

Business productivity technologies help streamline the management and control of content, data, and processes across all areas of a customer's business. They help simplify how people work together, make processes and content management more efficient, and improve the quality of business insight while enabling IT to increase responsiveness and have a strategic impact on the business.

Innovation and Support Center Services can help Oman government entities and IT Professionals evaluate, implement and manage the business productivity capabilities below.

  • Unified Communications
    Converging data and communication types such as mail, voice, presence and conferencing to provide new (or improve) IT services that simplify how people work together.

  • Enterprise Search
    integrating information with standard search capabilities that integrate different formats, data sources for higher relevance and efficiency.

To learn more, click here to open the Enterprise Search Decision Accelerator datasheet.

  • Enterprise Search Decision Accelerator - provides the customer the ability to successfully plan the implementation of Enterprise Search in their enterprise with Microsoft Office SharePoint Server 2007 by helping them evaluate the functionality in their own test environment.

To learn more, click here to open the Enterprise Search Technology Planning datasheet.

  • Enterprise Search Decision Accelerator - provides the customer the ability to successfully plan the implementation of Enterprise Search in their enterprise with Microsoft Office SharePoint Server 2007 by helping them evaluate the functionality in their own test environment.
  • Enterprise Search Technology Planning - Helps the customer capture their overall business requirements for a production enterprise portal and collaboration implementation and create a detailed architecture, design, and plan to fulfill those requirements.
  • Enterprise Portal and Collaboration Technology Planning - Helps the customer capture their overall business requirements for a production enterprise search environment and create a detailed architecture, design, and plan to fulfill those requirements.
  • Enterprise Content Management
    Implementation considerations for forms, documents, records, and Web content management and search technologies streamline the management of information and processes.

 Application Consultancy

Businesses are moving from static customer e-commerce sites to ones that dynamically deliver self-service capabilities and real-time information. Legacy budget and expense applications that rely on spreadsheets and e-mail are being replaced with powerful, easy-to-use applications that are integrated into internal Web portals or Microsoft Outlook accounts. The key is to dynamically link the many systems that run business operations, through service orientation and integrated business process management, to deliver the right information to the right people, at the right time.

ISC Services can help your IT organization deliver connected, flexible and highly secure applications with specialized tools and processes.

 Supported Products by ISC:

 

Product

State

Consult

Support

Microsoft Windows Server 2008

Active

Yes

Yes

Microsoft Windows Server 2003 R2

Active

Yes

Yes

Microsoft Windows Server 2000

Indirect

No

Yes

Windows NT Server 4.0

Indirect

No

Best Endeavors

Active Directory

Active

Yes

Yes

Microsoft Exchange Server 2007

Active

Yes

Yes

Microsoft Exchange Server 2003

Active

Yes

Yes

Microsoft Exchange Server 2000

Indirect

No

Yes

Microsoft Exchange Server 5.5

Indirect

No

Best Endeavors

Microsoft Forefront inc. Microsoft ISA Server

Active

Yes

Yes

Microsoft ISA Server 2006

Active

Yes

Yes

Microsoft ISA Server 2004

Active

Yes

Yes

Business Desktop Deployment

Active

Yes

Yes

System Centre

Active

Yes

Yes

Microsoft Windows XP

Active

Yes

Yes

Microsoft Windows Vista

Active

Yes

Yes

Windows Millenium/98/95

Indirect

No

Best Endeavors

Office SharePoint Server 2007

Active

Yes

Yes

Microsoft SQL Server 2005

Active

Yes

Yes

Live Communications Server 2005

Indirect

Yes

Yes

Virtual Server

Active

Yes

Yes

 

 Business Solutions

The success of our services is directly related to the success of the people who work for us.

ISC Services provides a set of Sure Step practices and guidelines for implementing Microsoft solutions for most of the products as well as support.

Industry service offering and support

ISC Services is committed to enable our customers to take full advantage of the Microsoft Platform by providing industry oriented services, offerings and support to enhance productivity by integrating people, processes, and information to run your business more efficiently, more flexibly and with greater ease of use. These services include Customer Care Frameworks and the option to add a Dedicated Support Engineer with a specific industry background to your Premier Support agreement.

Explore these links to learn more about the industry solutions Microsoft Services enables and how you can find one that matches your needs.