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The Innovation & Support Center (ISC) provides a wide of infrastructure services that can meet wide and varied

 
requirements on the full range of Microsoft products.  Whether you need help with a complete migration to Microsoft Exchange Server 2007 or you need advice on upgrading your Active Directory domain to Microsoft Windows Server 2008, the ISC can provide consultancy services to meet your specific requirements.

Complete project services – The ISC has the in-house skills to meet the demanding timescales and requirements to meet all ministry project requests.  If you have a project with which you need assistance the ISC can provide a complete consultancy service that can envision, plan, develop, stabilise and deploy your project.

Designs and project plans – If you want to complete your own project but want help making sure you deploy the right solution then the ISC can help with providing Microsoft best practice designs and project plan that ensure you are deploying the right solutions for your environment with the right approach using the right timescales.  If you need advice on creating your own designs then the ISC can provide you with standard design templates to start your design process that were built using experience from working with multiple government entities since the start of the ISC.  The ISC can also spend time with you to help you understand your own requirements and so help with the most appropriate choice of solution.

Quality Assurance – If you have produced your own designs, or if you have contracted an external vendor to provide you with designs, you can use the ISC to provide unbiased advice on those designs.  The ISC can not only validate proposed designs but also check final deployments to ensure they meet the originally defined objects – effectively you can use the ISC to ensure you are getting what you asked for and more importantly, what you’ve paid for.

The options above give you an idea of the infrastructure consultancy services available from the ISC and demonstrate the flexible approach the ISC can adopt when working with you.  If your requirement doesn’t fit any of the scenarios above then the ISC can develop an approach to meet your specific needs.

The ISC has a wide range of technical skills of which you can make use.  Since the start of the ISC we have successfully run and completed projects using the following technologies.

The ISC can provide a wide range of consultancy services on a wide range of products.  The service is here for you to use how and when you need to, so please contact us to discuss your requirements.

Technology

Products

Active Directory

Microsoft Windows Server

Messaging

Microsoft Exchange Server

Collaboration and Document Management

Microsoft Office SharePoint Server

Instant Messaging

Microsoft Office Communications Server

Patch Management

Microsoft Windows Software Update Services

Client Anti-Virus

Microsoft Forefront Client Security

Server Anti-Virus

Microsoft Forefront Server Security

Perimeter Protection

Microsoft ISA Server

Operating System Deployment

Microsoft Deployment Toolkit

Systems Management

Microsoft System Center Configuration Manager

Systems Monitoring

Microsoft System Center Operations Manager

 
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